Shipping Policy
🚚 Shipping Policy – Morocco Craft
At Morocco Craft, we are committed to delivering your handmade Moroccan products quickly, safely, and efficiently—no matter where you are in the world. Our shipping process is designed to be transparent, reliable, and stress-free.
🌍 Where Do We Ship?
We proudly offer worldwide shipping to all countries. Whether you’re located in North America, Europe, Asia, or anywhere else, we’ll bring a piece of Morocco right to your doorstep.
🎁 Is Shipping Free?
Yes! We offer free international shipping on all orders over $100 USD.
For orders under $100, shipping costs will be calculated at checkout based on your location.
🚀 What Carrier Do We Use?
All orders are shipped via FedEx Express, a fast and reliable international courier service. This ensures that your purchase arrives safely, on time, and with full tracking. You will receive a tracking number via email once your item has been dispatched.
⏱️ Delivery Times
Ready-to-ship items (in-stock products):
Delivered within 1 to 3 business days worldwide via FedEx.Custom-made items (such as made-to-order Moroccan rugs):
Require a production time of 4 to 6 weeks, followed by FedEx delivery (1–3 days).
If you have a rush order or a specific deadline, please contact us before placing your order—we’ll do our best to accommodate your request.
🧾 Customs, Duties & Taxes
In most cases, our international shipments pass through customs smoothly. However, some countries may apply import duties or taxes. These charges are the responsibility of the customer. We always provide the correct documentation to facilitate a smooth delivery process.
🛡️ Shipping Guarantee
We take great care in packaging each product securely to prevent damage during transit. If your item arrives damaged, please contact us within 48 hours of delivery with photos, and we’ll work quickly to resolve the issue.
Shop with confidence at Morocco Craft. With fast FedEx worldwide shipping, real-time tracking, and secure packaging, we ensure your handcrafted Moroccan treasures arrive safely—wherever you are.
